We created Tendency Apartments more than ten years ago, in response to the needs of expatriate visitors, business travellers, business enterprises, medical patients and other types of clients that require a high degree of customer service along with their accommodation in Barcelona.
For this reason, each of our apartments in Barcelona has been exclusively selected on the sole criterion of evaluation, of finding a place where our guests can feel at home.
To provide a unique experience, a serious and reliable customer service program has been developed and backed by a team of professionals with industry experience that will offer 24 h customer care, making our guests feel as comfortable as possible and accompanied at times when required.
Our Team and Values
Attitude of courtesy and genuine personalized service
It is not what we do, but how we do it that makes us special. Genuine service together with a correct attitude on the part of our team guides Tendency Apartments towards delivering a service that meets and exceeds our guest’s expectations.
It is vital to have the desire to do everything necessary to raise the levels of customer satisfaction, not simply focusing on the tangible and material needs of the accommodation but finding in our actions the values that most distinguish and increase the quality of our service.
Cosiness and charm
Being aware of the need to relax and to be in a different place and away from our everyday tasks, we are paying a special attention to the decor, cleanliness and attitude of Tendency Apartments staff, working to create a space that will give our guests the feeling of visiting a magical place, that is perfectly organized and arranged for a perfect stay.